There are books that advise on how to manage email more effectively and handle problems created by emailing. But these books typically treat the symptoms and don't address the root cause. Email Less / Talk More: Improving Productivity and Job Satisfaction for You & Others, is the first book that shows business professionals, managers, and executives how to actually reduce the number of emails generated in an organization while improving productivity. It also addresses many other productivity and work/life balance problems triggered by email & PDAs now being the preferred communication means and explains how to achieve effective communication in today's business world.
Are you looking for a way to improve your productivity, job satisfaction, or work/life balance?
Is email overused at times to the point where it's unproductive, is a burden, or adversely impacts your personal life?
Are you a manager looking for a way to get your staff to communicate more effectively and improve their relationships?
Do you wish you had a practical way to explain to people when they should talk to someone directly, send a voicemail, send an email, or call a meeting?
Do you wish you could make your commute time productive like it was only a few years ago?
Are you a Senior Manager, and Executive, or in Human Resources and wish for an updated means to guide your organization with the best ways to communicate to improve productivity and employee satisfaction?
Could your company benefit from a system that helps newer employees that grew up using email and texting communicate more effectively with more mature members of the workforce?
. . . . If any of these or related topics apply to you, Email Less / Talk More can help!
Below are some of the topics covered in the book. You can also download or subscribe to articles on the topics. Please click on the MORE INFO button in a specific subject to get more information on how you can eliminate these productivity killers and job dissatisfiers in your organization.
When in Doubt, Talk it Out!
12 Reasons to Have a Direct Conversation
In today's world, it's so much easier to not have to talk to people for many things. In some cases, this is a great benefit since it allows people to communicate non-critical information on their own time schedules. However, there are so many times when a two-way conversation is much more effective. Items that are time critical, have emotional content, require conflict resolution, or seem confusing in a written form are some examples. Here are specific cases....
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Use the Right Communication Tool at the Right Time
Would You Email the Hospital for a Medical Emergency or Dial 9-1-1?
Of course you wouldn't send an email for a medical emergency. Why not? There are many reasons such as: No one may respond to your email for hours or days. You want immediate confirmation that someone knows you need urgent attention...... What's surprising is that many people in business today do attempt to use email for urgent requests, and it backfires.......
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Curing Excessive Email: Remedies, Methods & Roadmaps
Email Because It's Right for the Situation, Not Because It's Convenient!
Would you use a wrench to pound a nail?... I've personally used a crescent wrench, a shoe, a rock... to sink a nail instead of going to the basement to get a hammer. What were the results? In most cases, I was able to get the nail in, but not efficiently or effectively... What most people don't realize is they often use the wrong communication tool because it is convenient for them at the time and appears to be efficient. But really, they are reducing productivity in the process. Email is an excellent communication tool in many cases, but sometimes it is the wrong choice........
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Consider How Your Communication Impacts Others
How do People "Read" You From Your Emails? Is Your PDA Giving You Multiple Personalities?
I bet you didn't realize that you may have another personality. Or maybe two or three. But don't worry, you can make them go away by recognizing this and following some simple guidelines. The "disease" that you may have is Multiple Email Personality Disorder -- you "take on" another personality in your organization based on how some people perceive you through your email communications...The intentions of messages composed on PDAs especially tend to be misinterpreted since they are often terse...
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Achieving Work / Life Balance In Today's Electronically Speaking World
Would You Like to Really Get Away for a Vacation?....a Weekend?..... Even an Evening?
You promise yourself you'll "leave work at the office" this time. You tell yourself that people will call you if something critical comes up. You know what you really need most is to truly "get away." Everything's great until you look at your PDA and see 132 messages, wait, 133... Now you're torn -- if you ignore them, they'll continue to pile up or something may blow up. You wish you could quickly find the ones that are really important...There is a solution to this dilemma...
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